Our next HVAC Service Technician plays a critical role in driving the growth of our startup HVAC business by creating early momentum in delivering exceptional service and building lasting customer relationships. This individual will primarily focus on diagnosing, repairing, and servicing HVAC systems while promoting sales of maintenance plans, system upgrades, and replacements. The position also includes occasional installations, when necessary, with a reduced emphasis on routine maintenance. Meeting and exceeding individual and company KPIs is a key responsibility.

Why One Hour Heating & Air Conditioning?

We prioritize our employees, believing that happy employees lead to happy customers. At One Hour Heating & Air Conditioning, we empower our employees, knowing that when we do right by you, you will rise to the occasion! We are a locally owned and operated franchise committed to maintaining a high-performing and supportive work environment. Our team operates with a strong focus on professionalism, customer service, and technical expertise, ensuring that every technician has the tools and resources needed to succeed. Opportunity to grown into a Field Service Manager, Service Manager or General Manager is available.

Key Responsibilities:

Maintain, Troubleshoot, and repair residential HVAC systems,
Complete diagnostic troubleshooting the HVAC System from wiring diagrams and schematics
Customer service skills to diagnose and sell the repair to the customer
Educate customers on their HVAC systems, providing multiple options and cost-benefit analyses for repairs, upgrades, or replacements.
Experience with: variable speed units, replacing parts such as contactors and capacitors, handling refrigerant, etc.
Obtain materials and supplies according to establish policies and procedures
Installation of new HVAC components
Maintaining current vehicle inventory, cleanliness and maintenance
Participate in meetings and training
Evaluate systems post-service to ensure optimal functionality and customer satisfaction.
Accurately document all work, including services performed, parts used, and customer discussions, ensuring proper records for follow-up and reporting.
Debriefs service call with dispatch after each service call or completes online job summary as requested.
Turns in all parts receipts, packing slips, contracts, and invoices.
Wears floor savers while working in client homes.
Maintains company vehicle, ensuring cleanliness and organization, both inside and out.
Always maintains a professional image by wearing only company approved and provided One Hour apparel.
Adhere to all company safety protocols and industry standards.

Qualifications:

High school diploma or General Education Degree (GED)
Ability to work variable and flexible hours, including weekends and some holidays
Ability to learn and use Service Titan Software
Minimum 3 years of residential HVAC experience
1 yr residential install experience preferred
EPA certification Type II or Universal
Valid driver’s license & clean driving record
Must pass background and drug screening
Proven ability to meet sales & service targets and KPIs.

Physical Requirements:

Ability to enter attics, crawlspaces, climb ladders, and lift over 50-75lbs and perform tasks that require climbing, bending, kneeling, and working in confined spaces
Comfortable working in varying environmental conditions, including heat, cold, and noise.

Work Environment:

Fast-paced startup atmosphere requiring flexibility, initiative, and a problem-solving mindset.
Opportunities for growth and advancement as the company scales.

Flexible work from home options available.

Compensation: $1,200.00 - $2,200.00 per week

Join the One Hour Team!

We want to make joining our team as easy as possible. Our team members are the most valuable assets in our organization. It’s true, our employees come first! How do we prove it? First things first.

Pay— We believe the best performers deserve the best pay. That’s why we want to pay YOU the best competitive rate.
Flexibility— We want YOU to have time for the most important things in your life. Our scheduling is flexible. Find out how we do it.
Career Path— We offer you an unlimited future with our world class training programs. Our training programs include Technical Training, Virtual technical training, communications, sales, and more! If you are serious about your career and want to learn from the best in the industry apply today!

So, if you have a great attitude and a strong work ethic, and are someone who takes pride in the work you do, then we want to hear from you!

Each franchise location is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. The franchisee sets their own compensation and benefits. All inquiries about employment, benefits, scheduling and compensation at this franchise should be made directly to the franchise location, and not to One Hour Heating & Air Conditioning Corporate.

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