- 401(k)
- 401(k) matching
- Dental insurance
- Free uniforms
- Health insurance
- Paid time off
- Training & development
- Vision insurance
Senior HVAC Service Technician — Founding Team Member
Location: Akron, Ohio
Job Type: Full-Time
Compensation: $30–$45 per hour, based on skills and experience
- Diagnose and repair residential HVAC systems, including furnaces, boilers, heat pumps, air conditioners, and associated ductwork.
- Handle complex troubleshooting situations, difficult repairs, and second-opinion calls.
- Identify equipment issues accurately and recommend appropriate repair solutions.
- Perform routine and preventative maintenance to keep residential HVAC systems operating safely and efficiently.
- Perform HVAC installations as needed while we build and expand our team.
- Troubleshoot electrical, refrigeration, gas, airflow, and system performance issues across multiple equipment types and brands.
- Complete repairs correctly and efficiently, with an emphasis on quality workmanship and first-time fixes.
- Explain system issues, repair options, and pricing clearly so customers can make informed decisions.
- Maintain accurate service records, including work performed, parts used, and recommendations.
- Follow all applicable safety procedures, company standards, and local and state codes.
- Keep your company service vehicle clean, organized, stocked, and well-maintained.
- Participate in a seasonal on-call rotation for emergency service calls as needed.
- Serve as a technical resource for other technicians when they encounter difficult diagnostic or repair situations.
- Share your knowledge and experience with less experienced technicians and apprentices.
- Help develop consistent diagnostic approaches, repair techniques, and troubleshooting practices.
- Lead by example through professionalism, strong customer service, safe work practices, and attention to detail.
- Help identify opportunities to improve service quality, reduce callbacks, and increase first-time fix success.
- Assist with training and onboarding new technicians as our company grows.
- Encourage teamwork, accountability, and continuous improvement.
- Help establish a reputation for quality workmanship and dependable service throughout our community.
- Deliver a professional, respectful, and positive customer experience on every call.
- Communicate technical findings in a way customers can understand.
- Present repair options honestly and clearly, without high-pressure sales tactics.
- Make recommendations based on the customer's needs, equipment condition, and long-term interests.
- Maintain a clean, professional appearance and treat customers' homes with care.
- Build customer trust through dependable service, sound technical judgment, and follow-through.
- Help protect and strengthen our reputation in the local community.
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3-5+ years of hands-on residential HVAC service and repair experience. We're looking for a seasoned technician, not an entry-level hire.
- EPA Section 608 certification.
- Valid driver's license with a clean driving record.
- Strong working knowledge of electrical, refrigeration, gas, and airflow systems.
- Experience diagnosing and repairing a wide range of residential HVAC equipment and brands.
- Excellent troubleshooting skills and the ability to handle complex service calls independently.
- Strong communication and customer service skills.
- Ability to explain technical issues and repair options clearly to customers.
- A commitment to quality workmanship, safety, and ethical recommendations.
- Willingness to mentor less experienced technicians and share technical knowledge.
- Ability to work in attics, crawlspaces, tight spaces, and outdoor conditions throughout the year, including Ohio winters.
- Ability to lift up to 75 pounds and work safely on ladders.
- NATE certification.
- Ohio HVAC contractor license, or the desire and ability to obtain one.
- Previous experience as a lead technician, field trainer, or technical mentor.
- Experience with smart thermostats, communicating systems, and modern HVAC controls.
- Experience troubleshooting boilers, heat pumps, and a variety of residential heating and cooling systems.
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Competitive Pay: $30–$45 per hour, based on skills, experience, and qualifications.
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Performance Incentives: Opportunities to share in the company's success.
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Health Coverage: Medical, dental, and vision insurance.
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Retirement: 401(k) with company match.
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Paid Time Off: Paid vacation, sick time, and holidays.
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Company Vehicle: Company-provided service vehicle.
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Tools: Tools provided or tool allowance, as applicable.
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Professional Development: Ongoing paid training and support for certifications, including NATE, EPA renewals, and manufacturer training.
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Overtime and On-Call Pay: Opportunities for overtime and additional compensation for eligible on-call and emergency service work.
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Uniforms: Company-provided uniforms.
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Career Growth: Opportunities to develop into lead technician, field trainer, or other expanded responsibilities as the company grows.
Join the One Hour Team!
We want to make joining our team as easy as possible. Our team members are the most valuable assets in our organization. It’s true, our employees come first! How do we prove it? First things first.
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Pay— We believe the best performers deserve the best pay. That’s why we want to pay YOU the best competitive rate.
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Flexibility— We want YOU to have time for the most important things in your life. Our scheduling is flexible. Find out how we do it.
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Career Path— We offer you an unlimited future with our world class training programs. Our training programs include Technical Training, Virtual technical training, communications, sales, and more! If you are serious about your career and want to learn from the best in the industry apply today!
So, if you have a great attitude and a strong work ethic, and are someone who takes pride in the work you do, then we want to hear from you!
Each franchise location is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. The franchisee sets their own compensation and benefits. All inquiries about employment, benefits, scheduling, and compensation at this franchise should be made directly to the franchise location, and not to One Hour Heating and Air Conditioning Corporate.
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