Client Care Representative
Full Time • Mt Airy
Benefits:
- 401(k)
- Competitive salary
- Dental insurance
- Health insurance
- Paid time off
Join Our Team of Service Pros Today!
Do you value professionalism and punctuality? Do you want to work with the best pros in the Home Services industry? We are looking for true customer service professionals.
JOB SUMMARY
This position responses to incoming client telephone calls, emails and assists with the supervision and dispatching of all scheduled service and maintenance calls.
JOB DUTIES
- Review incoming company email and operational task and recognizes that this is where the client will form impression of the company
- Good communication with the client is essential! Has a courteous and pleasant demeanor whether on a phone call or not.
- Assistant with updating client and payment information.
- Ensures all operational tasks are reviewed and assigned to the appropriate team member.
- Makes outbound calls to club membership clients to schedule maintenance appointments.
MINIMUM REQUIREMENTS
- High school diploma or equivalent required
- Above-average verbal and telephone communication skills are essential
- Must have good computer software skills
- Prior customer service experience preferred
Compensation: $18.00 - $22.00 per hour
Join the One Hour Team!
We want to make joining our team as easy as possible. Our team members are the most valuable assets in our organization. It’s true, our employees come first! How do we prove it? First things first.
-
Pay— We believe the best performers deserve the best pay. That’s why we want to pay YOU the best competitive rate.
-
Flexibility— We want YOU to have time for the most important things in your life. Our scheduling is flexible. Find out how we do it.
-
Career Path— We offer you an unlimited future with our world class training programs. Our training programs include Technical Training, Virtual technical training, communications, sales, and more! If you are serious about your career and want to learn from the best in the industry apply today!
So, if you have a great attitude and a strong work ethic, and are someone who takes pride in the work you do, then we want to hear from you!
Each franchise location is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. The franchisee sets their own compensation and benefits. All inquiries about employment, benefits, scheduling, and compensation at this franchise should be made directly to the franchise location, and not to One Hour Heating and Air Conditioning Corporate.
(if you already have a resume on Indeed)
Or apply here.
Competitive Pay
Growth Opportunity
Company Benefits
Extensive Training
Incentive Programs
Flexible Scheduling