HVAC Service Technician

Location

Indianapolis

Type

Full Time

Replies within 24 hours

Benefits:

401(k)
401(k) matching
Dental insurance
Health insurance
Paid time off
Parental leave
Training & development
Vision insurance

The HVAC Service Technician provides exceptional customer service and educates customers regarding technical and investment decisions by providing multiple options and solutions while making service calls in customer’s homes.

Responsibilities:

Serves the clients of the company by expertly servicing and repairing heating and air conditioning systems and components.
Focuses on technical excellence in order to help live up to the company’s unique proposition of Always On Time…Or You Don’t Pay A Dime! ®.
Utilizes the Straight Forward Pricing Guide® system, including the True Cost Calculator on each call.
Assess systems to determine repair vs. replace recommendations to clients. Explains each service and repair performed to the customer each time a service or repair is completed. Makes sure that the client is 100% satisfied with all work.
Tests each system after each service or repair is completed prior to leaving the customer’s home to make sure that the system is working properly and that it was fixed right the first time.
Performs a proper inspection of the customer’s system to prevent future breakdowns.
Accurately completes all paperwork including. All recommendations are written on invoices.
Explains Club Membership Agreements to every customer and maintains a conversion rate of at least 25% of non-Club Members and a 90% renewal rate on existing Club Members.
Provides customer leads to the Sales Lead Coordinator when identifying a potential need for system additions or replacements.
Obeys the One Hour Code of Ethics, Team Rules, and Team Philosophy.

Qualifications:

Two or more years of experience in the HVAC industry.
Must have prior, successful experience as a Service & Repair Technician in the HVAC industry.
NATE certification preferred.
EPA Type 1 and 2 Required.
Must display strong communication skills and technical competence.
Must sign the Company Code of Ethics and agree to being videotaped for training and compliance purposes at least six (6) times per year.

We offer GREAT benefits, including a 401K with company match, company vehicle, training, room for advancement, and great earning potential. Authority Brands Inc. conducts drug screens and background checks on applicants who accept employment offers. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions; however, we do not sponsor visas at this time.

Authority Brands Inc. is an Equal Opportunity Employer.

Compensation: $25.00 - $35.00 per hour

Each franchise location is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. The franchisee sets their own compensation and benefits. All inquiries about employment, benefits, scheduling, and compensation at this franchise should be made directly to the franchise location, and not to One Hour Heating and Air Conditioning Corporate.

One Hour Heating & Air Conditioning Corporate Store

Join the One Hour Team!

We want to make joining our team as easy as possible. Our team members are the most valuable assets in our organization. It’s true, our employees come first! How do we prove it? First things first.

Pay— We believe the best performers deserve the best pay. That’s why we want to pay YOU the best competitive rate.
Flexibility— We want YOU to have time for the most important things in your life. Our scheduling is flexible. Find out how we do it.
Career Path— We offer you an unlimited future with our world class training programs. Our training programs include Technical Training, Virtual technical training, communications, sales, and more! If you are serious about your career and want to learn from the best in the industry apply today!

So, if you have a great attitude and a strong work ethic, and are someone who takes pride in the work you do, then we want to hear from you!