Plumbing Sales Lead Coordinator

Location

Ramsey

Type

Full Time

Benefits:

401(k)
Competitive salary
Dental insurance
Employee discounts
Health insurance
Opportunity for advancement
Paid time off
Training & development
Vision insurance

Northern One Hour Heating & Ben Franklin Plumbing is a locally owned and operated residential heating, cooling, and plumbing business servicing the Twin Cities Metro area since 1990. Due to continued growth and expansion, we are seeking an experienced Plumbing Coordinator to help schedule and set up plumbing sales, service, and installation calls. If you like helping customers and have experience in customer service or have worked as a coordinator, Northern One Hour Heating & Air Conditioning and Ben Franklin Plumbing & Drains have a great opportunity for you!

We are looking for individuals who meet our Northern CORE VALUES!

Our Northern Family: We work as a team, care for one another and have fun!
Help Others: We are Passionate about Helping Others.
Do the Right Thing: We are not perfect, but we always do what's right.
Eager to Learn & Grow: Always reaching and growing to learn our craft.

One Hour has a strong recognized brand, supported by corporate marketing support, along with a positive and professional work environment, company training, and competitive company benefits.

Responsibilities

Working with the Plumbing sales team to coordinate the Install of equipment and schedule Sewer Liner Installs
Pull permits and help make follow-up calls on estimates and installations.
Ability to follow scripting while prioritizing call lead types for maximum efficiency and success.
Must be Detail Oriented and have the ability to Multitask.
Set up jobs and place them on the dispatch board/ability to future forecast to fill the schedule.
Open and close jobs
Register equipment and warranty information.
Pull permits with the city on every job.

Requirements

1-3 Years of Plumbing Sales & Installation Coordinator Experience Preferred.
1-3 Years of Customer Service Helpful
A strong understanding of the Twin Cities Marketplace Helpful
Excellent Communication and Customer Service Skills
Ability to multitask under pressure.
Good written and verbal skills
Good computer skills are needed.
Positive Attitude a Must!

Responsibilities

1-3 Years of Plumbing Coordinator Experience Desired
Several Years of Customer Service Helpful
A strong understanding of the Twin Cities Marketplace Helpful
Excellent Communication and Customer Service Skills
Understands the importance and balance of teamwork and working effectively with our internal/external customers.
Ability to multitask under pressure.
Good written and verbal skills
Good computer skills needed.
Positive Attitude and team player a MUST!

Qualities for Success:

People-oriented and results-driven.
A passion for delivering excellent customer service.
Possess excellent oral, written, and telephone communication skills.
Competent office software skills.
Dedicated to continuous learning.
Hardworking, persistent, and dependable.
Exhibit a positive and professional attitude.
Self-motivated and self-directed.
Demonstrate patience, persuasiveness, and persistence.
Self-assured and confident in asking for the sale.
Effective in managing a large volume of incoming phone calls, chats, and emails.
Possess excellent time management and organizational skills.
Excel in a fast-paced, high-energy environment.
Value collaboration and teamwork.
Demonstrate good judgment and creativity.
Detail oriented and ability to multi-task
Act with integrity and honesty.

Benefits

Hourly Pay
Medical Insurance, Dental & Vision
Life Insurance Coverage
Short Term Disability
Long Term Disability
401K Match
Holiday Pay
Vacation Pay
Plus, many other spiffs, contests and fun work environment

Job Type: Full-time

Pay: $23.00-- $25.00 per hour

Compensation: $0.23 - $0.25 per hour

Each franchise location is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. The franchisee sets their own compensation and benefits. All inquiries about employment, benefits, scheduling, and compensation at this franchise should be made directly to the franchise location, and not to One Hour Heating and Air Conditioning Corporate.

One Hour Heating & Air Conditioning of Ramsey, MN

Join Northern's One Hour Team!

Northern's One Hour Heating & Air Conditioning proudly services the Minneapolis and North Metro area! We have been providing exceptional service since 1990 and are passionate about helping others and working as a team. At Northern's One Hour Heating we live by our Code of Ethics , We Believes, and our Core Values!

We are looking for rockstar employees who are just as passionate as we are and match our Core Values.

Northern's Core Values!

Our Northern Family: We work as a team, care for one another, and have fun.
Help Others: We are passionate about helping others.
Do the Right Thing: We're not perfect, but we always do what's right.
Eager to Learn & Grow: Always reaching and growing to our master craft.

We want to make joining our team as easy as possible. Our team members are the most valuable assets in our organization. It’s true, our employees come first! How do we prove it? First things first.

Pay: We believe the best performers deserve the best pay. That’s why we want to pay YOU the best competitive rate.
Flexibility: We want YOU to have time for the most important things in your life. Our scheduling is flexible. Find out how we do it.
Career Path: We offer you an unlimited future with our world class training programs. Our training programs include Technical Training, Virtual technical training, communications, sales, and more! If you are serious about your career and want to learn from the best in the industry apply today!

So, if you have a great attitude and a strong work ethic, and are someone who takes pride in the work you do, then we want to hear from you!